Terms & Conditions for c77u — Bangladesh's Online Betting Platform

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and c77u ("the Platform", "we", "us", "our") governing your access to and use of the c77u website accessible at https://c77u.io and all associated services, games, betting markets, and features offered thereon (collectively, "the Service").

By accessing the c77u platform, completing the registration process, making a deposit, placing a bet, or using any part of the Service in any manner, you unconditionally accept and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference.

If you do not agree with any provision of these Terms, you must immediately cease all use of the Service and close your account by contacting [email protected]. Continued use of the platform following any notification of changes to these Terms constitutes your acceptance of the revised Terms.

To register and maintain an active account on c77u, you must satisfy all of the following eligibility criteria at the time of registration and on a continuing basis throughout your use of the Service:

• You must be a natural person aged 21 years or older. c77u does not permit accounts for individuals under 21 years of age under any circumstances.
• You must be physically located in a jurisdiction where accessing and using online betting and casino services is not prohibited by applicable law.
• You must provide accurate, complete, and current personal information during registration, including your full legal name, date of birth, address, and active mobile number registered in Bangladesh.
• You must not already hold another active c77u account. Each individual is permitted to maintain only one account on the platform at any time.
• You must not be acting on behalf of another person or entity when placing bets or using the Service for any professional or commercial purpose not expressly authorised by c77u.
• You must not be an employee, director, officer, agent, contractor, or close family member of an employee or director of c77u or any of its affiliated entities, game suppliers, or payment partners.

c77u reserves the right to request documentary verification of any eligibility criteria at any time, including but not limited to government-issued photo identification, proof of address, and mobile number verification. Failure to provide requested documentation within the specified timeframe may result in account suspension or permanent closure.

By completing the registration process, you expressly warrant that all information you have provided is truthful, accurate, and complete, and that you meet all eligibility requirements set out above. Providing false information during registration constitutes a material breach of these Terms and will result in immediate account closure and forfeiture of any account balance.

You are solely responsible for maintaining the confidentiality and security of your c77u account login credentials, including your username, password, and any one-time passwords (OTP) sent to your registered mobile number. You must not share your login credentials with any third party under any circumstances.

c77u operates under a policy of account owner responsibility. Any activity conducted through your account — including bets placed, deposits made, withdrawals requested, and bonuses claimed — is presumed to have been conducted by you personally unless you have promptly notified us of unauthorised access. c77u cannot be held liable for losses incurred as a result of your failure to maintain adequate account security.

In the event that you suspect or discover that your account has been accessed by an unauthorised party, you must:

1. Immediately change your password through the account settings page.
2. Contact c77u support at [email protected] with full details of the suspected unauthorised access.
3. Provide any documentation reasonably requested by c77u to assist in the investigation.

c77u employs 256-bit SSL encryption on all data transmitted between your device and our servers. We do not store plain-text passwords. All session tokens are time-limited and invalidated upon logout. However, the security of your device and your chosen password remain your personal responsibility.

All financial transactions on c77u are conducted in Bangladeshi Taka (৳ BDT). The platform does not support foreign currency deposits or withdrawals. Currency conversion is neither performed nor supported by c77u.

Accepted payment methods include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank. The availability of individual payment channels may vary from time to time at c77u's discretion. The minimum deposit amount is ৳500. Maximum deposit limits per transaction and per day may be set by c77u and will be communicated within the cashier interface.

Withdrawals are processed exclusively to the same payment method used for the most recent qualifying deposit, subject to the following conditions:

• The minimum withdrawal amount is ৳500.
• The account must be fully verified before any withdrawal request is processed.
• Any active bonus funds must be fully wagered in accordance with the applicable bonus terms before withdrawal of associated winnings is permitted.
• Withdrawal requests submitted within normal Bangladesh Standard Time (BST, UTC+6) operating hours are typically processed within 5 to 15 minutes for mobile wallet channels (bKash, Nagad, Rocket, Upay). Bank transfer withdrawals may take up to 1 to 3 business days.
• c77u reserves the right to conduct additional security and identity checks before processing any withdrawal, particularly for first-time withdrawals or withdrawals above a threshold amount.

c77u does not charge fees on standard deposits or withdrawals. However, your payment service provider (e.g., bKash, Nagad) may apply its own transaction fees in accordance with their own terms and conditions. c77u bears no responsibility for fees imposed by third-party payment providers.

Funds deposited into your c77u account are held in a secure client fund account that is operationally separated from c77u's own operating funds. In the event that you choose to close your account, any remaining real-money balance will be returned to your registered payment method within a reasonable timeframe following account verification.

c77u offers a range of bonuses and promotional offers to both new and existing players. These may include welcome bonuses, deposit match bonuses, free spins, cashback offers, reload bonuses, and seasonal promotions tied to events such as Eid, Pohela Boishakh, BPL season, and ICC tournaments. All bonuses are subject to the specific terms and conditions published alongside each individual offer, which form part of these Terms.

The following general principles apply to all bonuses offered by c77u unless a specific promotion's terms expressly state otherwise:

• Wagering requirements: Bonus funds and any winnings generated from bonus funds must be wagered a specified number of times (as stated in the individual offer terms) before any withdrawal can be made. The applicable wagering requirement will be clearly stated for each offer.
• Time limits: All bonuses are subject to an expiry period. Bonus funds and any associated winnings that have not been wagered within the specified time limit will be automatically removed from your account without notice.
• Game contributions: Different game categories may contribute at different rates towards the satisfaction of wagering requirements. Typically, slots contribute at a higher rate than live casino or table games. Specific contribution rates are stated within each promotion's terms.
• One bonus at a time: Players may only hold one active bonus at a time unless c77u explicitly permits otherwise for a specific promotion.
• Eligibility: c77u reserves the right to restrict eligibility for any bonus offer based on factors including but not limited to account history, payment method used, geographic location, or participation in previous promotions.
• Bonus abuse: Any attempt to abuse, circumvent, or exploit bonus offers — including through duplicate accounts, coordinated betting, or systematic bonus hunting — will result in the forfeiture of all bonus funds and winnings, and may result in permanent account closure.

c77u reserves the right to modify, suspend, or withdraw any bonus or promotional offer at any time without prior notice. In the event of any conflict between the general bonus terms set out in this section and the terms of a specific promotion, the specific promotion's terms shall prevail.

All bets placed on c77u are subject to the specific rules applicable to the relevant game, sport, or event, as published within the platform. In the event of any discrepancy or ambiguity, c77u's decision shall be final and binding.

The following general betting rules apply across all c77u products:

• Bets are not accepted from players whose accounts have been suspended, restricted, or closed for any reason.
• c77u reserves the right to refuse, limit, or void any bet at its absolute discretion, including in cases of suspected match manipulation, system errors, or irregular betting patterns.
• In the event of a technical error affecting a game round or betting market, c77u reserves the right to declare all bets in the affected round or market void and return stakes to the players' accounts.
• Minimum and maximum bet limits apply across all products and are displayed within the relevant game or betting market interface. These limits may be adjusted by c77u at any time without notice.
• For live in-play betting, bets will only be accepted when the "Accept Bet" confirmation is displayed. Network delays between your device and c77u's servers may affect the timeliness of bet acceptance; c77u bears no liability for bets not accepted due to connectivity issues on the player's side.
• Winnings from settled bets are credited to your account balance promptly following the conclusion and official settlement of the relevant event or game round.

Cricket betting markets — including BPL, IPL, T20 World Cup, ICC tournaments, and Bangladesh Tigers fixtures — are subject to the additional cricket-specific rules published in the sports betting section of the platform. In all cases where an event is abandoned, postponed, or reduced in scope, c77u's published settlement rules for the affected market shall apply.

The following activities are strictly prohibited on c77u. Any player found to have engaged in any prohibited activity will have their account suspended or permanently closed immediately, all pending and settled bonuses and winnings will be voided, and any real-money balance remaining in the account may be withheld pending investigation:

• Fraud and misrepresentation: Providing false identity information, using stolen payment credentials, or misrepresenting your eligibility to use the Service in any manner.
• Duplicate accounts: Registering more than one account on c77u, whether under your own name or any other name, for any purpose including to claim multiple welcome bonuses.
• Collusion: Coordinating with other players to manipulate the outcome of any game, particularly in live casino table games or any player-versus-player format.
• Use of automated software: Using bots, scripts, macros, artificial intelligence, or any other automated tool to place bets or interact with the platform on your behalf without express written authorisation from c77u.
• Exploitation of errors: Deliberately exploiting any software bug, pricing error, or system malfunction to gain an unfair advantage. Any winnings generated through a demonstrable system error are void and will be reversed.
• Money laundering: Using c77u as a mechanism to launder funds, convert proceeds of crime, or facilitate illegal financial activity of any kind.
• Chargebacks: Initiating an unauthorised chargeback or payment reversal on any deposit made to your c77u account. Any chargeback attempt will result in immediate account closure, forfeiture of all balances, and potential legal action.
• VPN or proxy use: Using virtual private networks, proxy servers, or similar tools to circumvent geographic restrictions or to disguise your true location or identity.

c77u actively monitors all accounts and betting activity using automated fraud detection systems supplemented by manual review. We cooperate fully with law enforcement authorities and relevant financial institutions in the investigation of suspected illegal activity.

All content on the c77u platform — including but not limited to the website design, graphics, logos, text, game interfaces, software, databases, trademarks, and service marks — is the exclusive property of c77u or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the c77u platform solely for your personal, non-commercial entertainment purposes, subject to full compliance with these Terms. This licence does not include any right to:

• Copy, reproduce, distribute, publish, or transmit any content from the c77u platform without prior written consent.
• Modify, adapt, translate, reverse engineer, decompile, or disassemble any part of the platform or its underlying software.
• Create derivative works based on any c77u content or software.
• Use any c77u trademarks, logos, or brand elements in any manner not expressly authorised in writing by c77u.
• Scrape, data-mine, or systematically extract any data or content from the platform using automated means.

Any unauthorised use of c77u's intellectual property will constitute a material breach of these Terms and may give rise to claims for damages and injunctive relief. All rights not expressly granted to you under these Terms are reserved by c77u and its licensors.

c77u collects, processes, and stores personal data in accordance with its Privacy Policy, which is available at c77u.io/privacy-policy and is incorporated into these Terms by reference. By using the Service, you consent to the collection and processing of your personal data as described in the Privacy Policy.

The personal data we collect includes information you provide during registration (name, date of birth, mobile number, address), transaction data, betting activity, device and browser information, and communication records with our support team. This data is used to operate your account, process transactions, comply with legal obligations, detect fraud, and improve the Service.

c77u does not sell your personal data to third parties. We may share data with trusted payment processors, game providers, and service vendors strictly as necessary to provide the Service, and only under data processing agreements that require those parties to protect your data in accordance with applicable standards.

c77u is committed to promoting responsible gaming and to supporting players who may be experiencing difficulties related to their gambling activity. Gambling is intended to be an enjoyable form of entertainment for adults aged 21 and above. It is not a reliable method of generating income, and no player should gamble with funds they cannot afford to lose.

The following responsible gaming tools are available to all registered c77u players through the account dashboard:

• Deposit limits: Set daily, weekly, or monthly caps on how much you can deposit into your account. Limits take effect immediately and can only be increased after a mandatory cooling-off period.
• Session time reminders: Configure alerts that notify you after a specified period of continuous play, helping you stay aware of the time you spend on the platform.
• Self-exclusion: Request a temporary or permanent exclusion from the platform. Temporary exclusions range from 7 days to 6 months. Permanent self-exclusion closes your account indefinitely. To request self-exclusion, contact [email protected].
• Reality checks: Periodic pop-up messages displayed during active sessions that remind you of how long you have been playing and your net win/loss for the current session.

If you believe that gambling is having a negative impact on your finances, relationships, or mental health, we strongly encourage you to make use of these tools and to seek help from a qualified support service. c77u's support team is available at all hours of Bangladesh Standard Time at [email protected]. For more detailed guidance, please visit our Responsible Gaming page.

To the fullest extent permitted by applicable law, c77u, its directors, officers, employees, agents, contractors, and licensors shall not be liable to you for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of or inability to use the Service, including but not limited to loss of profits, loss of data, loss of goodwill, service interruption, computer damage, or system failure.

c77u's total aggregate liability to you for any direct damages arising out of or in connection with your use of the Service shall in no event exceed the total amount deposited by you into your c77u account in the thirty (30) days immediately preceding the event giving rise to the claim.

c77u does not warrant that the Service will be uninterrupted, error-free, or entirely secure. The platform is provided on an "as is" and "as available" basis. While we take all reasonable steps to maintain availability and reliability, we cannot guarantee that the platform will be accessible at all times or that technical faults will not occur.

c77u bears no responsibility for losses caused by network connectivity issues, device failures, or internet service provider outages on the player's side. Players are responsible for ensuring they have a stable internet connection when using the Service, particularly during live betting sessions.

c77u reserves the right to amend, update, or replace these Terms at any time. When material changes are made, we will notify registered players via the email address or mobile number associated with their account, or by displaying a prominent notice on the platform, at least 7 days before the changes take effect, unless earlier implementation is required by law or for security reasons.

Your continued use of the Service after the effective date of any revised Terms constitutes your acceptance of those changes. If you do not agree to the revised Terms, you must cease using the Service and close your account before the effective date of the changes.

c77u may suspend or terminate your account at any time, with or without notice, if:

• You breach any provision of these Terms.
• We are required to do so by law, regulation, or court order.
• We have reasonable grounds to suspect fraud, money laundering, or other illegal activity in connection with your account.
• You have provided false or misleading information during registration or at any subsequent point.
• Continued operation of your account would expose c77u or its other players to unacceptable risk.

You may close your account at any time by contacting [email protected]. Upon account closure, any real-money balance remaining in your account (excluding bonus funds and voided winnings) will be returned to your registered payment method after completion of any required verification procedures.

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the applicable laws of the jurisdiction in which c77u operates. By using the Service, you agree to submit to the exclusive jurisdiction of the relevant courts for the resolution of any dispute arising under or in connection with these Terms.

In the event of any dispute between you and c77u, you agree to first contact our support team at [email protected] and allow us a reasonable opportunity to resolve the matter informally before initiating any formal legal proceedings. The majority of account and transaction disputes can be resolved quickly and efficiently through direct communication with our support team.

These Terms, together with the Privacy Policy and Responsible Gaming Policy, constitute the entire agreement between you and c77u with respect to your use of the Service and supersede all prior or contemporaneous understandings, agreements, representations, and warranties, whether written or oral, regarding the Service.

If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of your c77u account or the Service, please contact our support team using the details below. Our team operates around the clock in Bangladesh Standard Time (BST, UTC+6) and is committed to providing prompt, helpful responses to all enquiries.

• Email: [email protected] (plain text — not a clickable link)
• Response time: Typically within 1 to 4 hours during BST operating hours
• Platform: https://c77u.io
• Coverage area: All regions of Bangladesh including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar